Rider Recall Safety Standards

Child Safety and CSAE Policy

Rider Recall has zero tolerance for child sexual abuse and exploitation, child sexual abuse material, grooming, sexualization of minors, predatory behavior, or any attempt to use Rider Recall to harm a child.

If a child is in immediate danger, contact emergency services first. In the United States, call 911. Do not attempt to investigate on your own, and do not copy, forward, upload, or redistribute suspected child sexual abuse material.

Zero-tolerance statement

Rider Recall prohibits Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM) in any part of the app, website, community, profiles, posts, photos, chats, direct messages, crew spaces, event spaces, usernames, bios, links, QR sharing, or other user-generated content.

Accounts that attempt to upload, request, share, promote, normalize, solicit, trade, link to, or coordinate CSAE or CSAM may be removed immediately and may be reported to the appropriate authorities as required by law.

No CSAE No CSAM No grooming No sexualization of minors No predatory conduct

Prohibited content and conduct

Rider Recall does not allow any content or behavior involving minors that includes or promotes:

  • Child sexual abuse material or any sexual depiction of a minor.
  • Sexual comments, sexual roleplay, sexual requests, or sexualized discussions involving minors.
  • Grooming, coercion, blackmail, threats, sextortion, enticement, trafficking, or exploitation.
  • Requests to obtain, trade, buy, sell, distribute, or link to CSAM.
  • Attempts to move suspected CSAE activity to another platform, app, phone number, chat, website, or service.
  • Profiles, posts, messages, links, or images that appear to facilitate harm to a child.

Rider Recall is built for motorcycle riders and is not designed as a child-directed app. Child safety reports are treated as urgent safety reports.

How users report suspected CSAE or CSAM

Users can report suspected child safety issues from inside Rider Recall using the existing report tools on user profiles, posts, chats, crews, and other user-generated content areas when available.

  1. Open the profile, post, chat message, crew, event, or content area that concerns you.
  2. Tap the report option or safety/report control in the app.
  3. Select the closest safety reason. If available, choose child safety, exploitation, abuse, harassment, or illegal content.
  4. Submit the report with enough context for review, such as usernames, handles, crew names, event names, dates, and what happened.
  5. If the in-app report tool is not available or the issue is urgent, email the Rider Recall child safety contact listed below.
Do not email, upload, screenshot, download, copy, forward, or redistribute suspected CSAM. Instead, send non-graphic identifying details such as the username, handle, chat, post, crew, event, approximate time, and why you believe the content or conduct is unsafe.

How reports are reviewed and escalated

Rider Recall reviews child safety reports with priority. Depending on the report, Rider Recall may:

  • Restrict, suspend, or remove accounts involved in suspected CSAE or CSAM.
  • Remove or disable access to reported content when appropriate.
  • Preserve relevant account, report, and technical information where legally permitted and necessary for safety review.
  • Escalate serious reports for additional review.
  • Report suspected CSAE or CSAM to NCMEC, law enforcement, or other legally required channels.

Rider Recall may also take action on patterns of behavior, attempts to evade enforcement, repeat reports, off-platform coordination involving Rider Recall users, or other signals that indicate child safety risk.

NCMEC and law enforcement reporting

Rider Recall is committed to reporting apparent or suspected CSAE and CSAM to the National Center for Missing & Exploited Children (NCMEC), law enforcement, or other appropriate authorities when legally required.

NCMEC operates the CyberTipline, which receives reports of suspected online child sexual exploitation from the public and electronic service providers. Users may also report suspected online exploitation directly to NCMEC through the CyberTipline.

NCMEC CyberTipline:
https://report.cybertip.org/
If a child is in immediate danger, contact emergency services first.

Child safety contact

For Rider Recall child safety reports, suspected CSAE/CSAM concerns, or Google Play child safety notices, contact Rider Recall at:

Email: support@riderrecall.com
Subject line: Rider Recall Child Safety Report
This contact is monitored for safety reports and app/platform safety issues.

Last updated: July 3, 2026. Rider Recall may update these standards as the app, reporting tools, moderation process, or legal requirements change.